The idea for Vetter arrived when both founders were working at a bank in Taipei. This was where they first encountered the frustration of their ideas not being heard by management and not knowing if innovative ideas were even welcome. They knew about suggestion boxes, those tired old wooden or plastic receptacles, but knew that a traditional suggestion box – often referred to as the black hole – wasn't the solution to their problem. So Steven and Duncan looked around for a simple online solution for employees to submit ideas to management. Unfortunately, every solution they found was hard to understand, complicated, and pricey - the kinds of solutions that you need a day’s training to understand. But what manager would want that? A manager wants to manage people, not another complicated system.
So when Taipei Startup Weekend was announced, both founders decided to enter, and built a very basic first version of Vetter. It was good enough to win a prize, including some cash to get things off the ground. Since then Vetter has evolved a great deal, and the team remains committed to developing the system, all the while keeping it super easy to use.
In 2012, our team doubled in size, with the addition of Gareth Murtagh (Duncan’s brother) and Matt Van Engelen, both of which will support Lead Developer Steven and manage Support. Matt’s based in Toronto and Gareth is based in Dublin, making us a truly global team. Vetter is growing fast but we’re small enough that we can provide excellent customer service and roll up our sleeves when necessary to quickly respond to user suggestions, so please keep the ideas coming..