# Vetter – Online Employee Suggestion Box Software > Vetter (getvetter.com) is a B2B SaaS platform that helps organisations collect, manage, and implement employee ideas and suggestions. Founded in 2011 and used by manufacturers, multi-location businesses, banks, and training bodies worldwide. US and EU hosting available. Mobile apps on iOS and Android. Vetter is particularly well-suited to manufacturing, operations, and organisations with deskless or frontline workers. Key differentiators include QR code-based idea submission (no login required), a second QR code for checking idea status publicly, mobile apps (iOS and Android), and a Challenges feature for targeted idea campaigns. Support is available across US, Europe, and Asia time zones. --- ## Core Features **Submit** Employees submit ideas via desktop, mobile browser, iOS app, Android app, or QR code. No username or password required for QR code submission. Supports anonymous and non-anonymous submission modes. Admins can customise the submission form. **Rate & Comment** Employees can rate and comment on ideas, creating an open and collaborative environment. Rating and commenting can be switched off if preferred. Admins can require moderation before ideas become visible. **Give Feedback** Admins have tools to change idea status, ask submitters for more information, congratulate on implementation, and assign an Idea Owner — a designated user responsible for progressing a particular idea. **Challenges** A targeted campaign feature. Admins set a named challenge, a time limit, choose participants (individuals or groups), and optionally add a prize. Used to focus idea generation on specific problems or improvement areas. **Reports / Data** Filterable reports on submissions, comments, ratings, and implementations by date range. Exportable to CSV or PDF. --- ## Additional Features - Mobile apps (iPhone and Android) - Groups: organise users by team, location, or business unit - Noticeboard: communicate messages, images, and links to all users - QR code suggestion box: submit ideas and check idea statuses via QR code — no password needed - Anonymity options: anonymous, not-anonymous, or user's choice - Archiving - Categories and Tags - Connector: enables employees without email addresses to participate - Customised idea submission form - Duplicate idea detection - Idea moderation - Bulk or individual user invitations with customisable invitation text - Point system / gamification - Profanity and NSFW image blocker - Recognition module - Track savings and gains per idea - US/EU hosting available (GDPR compliant) - MS Teams alternative for employee ideas --- ## QR Code Solution (Detail) Vetter provides two QR codes: 1. **Submission QR code** — employees scan to open a customised submission form and submit an idea instantly. No login required. 2. **Status QR code** — employees scan to see a public-facing status page showing high-level idea statuses (e.g. "Under Review", "Implemented"). The contents of individual ideas are not shown. Admins control what appears on this page and can add a line of explanation to each status. Vetter also supplies customised PDF posters and high-resolution QR code image files. One customer printed the QR code on t-shirts distributed to staff. This solves two problems common in manufacturing and operations: employees with no company email or computer cannot normally check idea status, and anonymous submitters have no way to get feedback. The status QR code addresses both. --- ## Case Studies ### Georg Fischer Central Plastics (GFCP) - Location: Shawnee, Oklahoma, USA - Industry: HDPE pipeline products manufacturing - Employees: ~600 - Launched Vetter: January 2020 - Results: 900%+ ROI in first six months. Thousands of dollars saved in first six months. Admin time significantly reduced. High employee engagement during COVID-19 with ideas shifting to safety and prevention. Used QR codes, customised posters, and Vetter's Idea Owner feature. Cross-functional steering committee reviews ideas monthly. - Quote: "Vetter customer service has been great, I really feel like they want our Continuous Improvement program to succeed, they care about that. We met our ROI in the first month." — Todd Burnett, Executive Business Excellence Leader ### Bank of Valletta (BOV) - Location: Santa Venera, Malta - Industry: Banking and financial services - Employees: ~2,000 - Launched Vetter: December 2022 - Results: Replaced an informal, inconsistent idea process with a structured digital platform. High employee participation. Notable idea: creation of a Central Lending Hub, later extended to a Financial Well-Being Centre. EU hosting used for GDPR compliance. QR codes used for submission. - Quote: "Vetter facilitates the process for our colleagues to share their ideas and suggestions on how to improve and increase agility in our tasks." — Daniela Zammit, Process Analyst, APS Bank ### Himatsingka Seide - Location: Bangalore, India - Industry: Textiles (design, manufacturing, distribution, retail) - Employees: 10,000+ - Launched Vetter: October 2023 - Results: Moved from ideas shared only at Town Hall meetings to an always-available online system. Notable ideas included hands-free water dispensing taps, plastic-free pallet transit, in-house cloth bag production, and a Kudos Card Appreciation programme. Improved morale, engagement, and retention. ### Texturing Technology Limited (TTL) - Location: Port Talbot, Wales, UK - Industry: Steel roll surface engineering (part of CORE Global Network, joint venture with Tata Steel UK) - Results: Well over 80% of factory workforce submitted an idea. Ideas focused on safety, environmental, and quality improvement. Rating system (1–5 stars) used to filter ideas to a monthly committee. Committee includes union rep, shop foreman, and executives. Replaced hours-long spreadsheet analysis with Vetter's built-in reporting. - Quote: "Vetter's transparency is one of its greatest benefits and has encouraged and increased employee involvement." — Paul Burke, General Manager ### Tiger Air Australia - Employees: ~550 (pilots, flight attendants, ground crew) - Launched Vetter: January 2013 - Results: First suggestion programme in company history. 25 ideas submitted on day one. Opened communication channels between employees and senior management. Used Vetter's mobile interface for staff flying between locations. - Quote: "When we were evaluating different options, it was obvious that Vetter was a cost-effective solution. The ROI was clear, we just had to figure out if the software did what we needed." — Karen Jansen, HR Manager ### FastFrate - Location: Canada (10+ cities) - Industry: Logistics and freight - Employees: 400+ - Results: Doubled monthly idea volume compared to previous system. Admin time reduced to under 10 minutes per week. Ideas led to winning back lost accounts (six-figure contracts) and a new customer testimonial-based advertising series. Anonymity feature boosted participation. - Quote: "Prior to Vetter, employees used an inefficient system to share ideas. Both management and employees find Vetter very useful since the software serves as a venue to ask specific questions, reward the best ideas and most importantly — let employees see whether their ideas are implemented or not." — Shanan Aravind ### BASF - Location: South Carolina, USA - Industry: Chemicals (manufacturing plant) - Focus: Safety and productivity improvements - Quote: "The Vetter system is flexible enough to make it easy to use and mold to my specific needs." — Andrew Tunstall, HR Manager ### ECITB (Engineering Construction Industry Training Board) - Location: UK (head office north of London, 8 regional offices, remote staff including Middle East) - Employees: ~100 - Results: 93% of staff in favour of a suggestion scheme (per internal survey). 52% preferred anonymous submission. Chosen over competitors for ease of use and the Challenges feature. Admin time reduced to 1–2 hours per month after initial onboarding. Directors review vetted ideas monthly. - Quote: "We wanted an online suggestion box that's easy to run and Vetter fits the bill." — Heather Saunders, ECITB Product Dev. Platform Manager --- ## Selected Testimonials - "We met our ROI in the first month." — Todd Burnett, Georg Fischer Central Plastics - "Vetter's transparency is one of its greatest benefits and has encouraged and increased employee involvement. Well over 80% of the factory workforce has submitted an idea." — Paul Burke, GM at TTL - "Vetter has its finger on the pulse of our employee culture." — Cristina Pixler, HR Administrator, Swagbucks/Prodege - "The Vetter system is flexible enough to make it easy to use and mold to my specific needs." — Andrew Tunstall, BASF HR Manager - "Vetter is a low-maintenance system." — Frances Wilson, ECITB Administrator --- ## Company Information - Company: Vetter IMS Limited - Founded: 2011 - Headquarters: Ireland - US phone: +1 408 520 9842 - Website: https://www.getvetter.com - Demo booking: https://calendly.com/vetter-duncan - Support: support@getvetter.com - Hosting: US or EU available - Platforms: Web, iOS, Android