Anonymous suggestion box success story from Houston Community College

by Duncan

Since it began in 2007, Houston Community College's Anonymous suggestion box has brought Total Cost Savings of $20,316,263. Suggestions ranged across fields, with the Top ideas submitted to the suggestion box (all anonymously) in 2011 being:

  1. Review of Printing Systems and Practices and Information Technology Policies
  2. Consolidation of Campuses in the Summer
  3. Creation of a Common Inventory of Courses

According to a media release:

"..because this has been a program managed by the CEO, it sends the message that everyone’s ideas can make a difference..."

In recognition of the success achieved by both the anonymous suggestion box and the program overall, the program was nominated for the Texas Higher Education Coordinating Board (THECB) Star Award for Excellence in Cost Efficiency Efforts.

Although we don't agree that an anonymous suggestion box is the way to go, we applaud the efforts of the College.

"We wanted an online suggestion box that's easy to run and Vetter fits the bill"

Healther Saunders; ECITB Product Dev. Manager

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