1. How has HR changed since you first entered the sector?
HR has faced enormous challenges over the past few years. They have had to come up with creative ways to keep employees engaged in the business while strictly controlling costs. Customers have more freedom of choice. The service and quality a business offers has become more important than ever. If employees are not engaged in the business, how can they be expected to give their best its customers?
2. How are HR departments managing / promoting employee engagement nowadays?
Employees are being encouraged to be more involved in their own and the Company’s development. Opportunities to train and learn new skills are increasingly important. Using feedback from all areas of the business can not only help the Company explore new ideas and initiatives, it can also make the employees feel more valued.
3. What's the most common HR mistake you see?
Not communicating effectively with employees. Many issues could be prevented from reaching the level they have by better communication at an earlier stage.
4. What's the future for the HR department, what does HR's role look like in 10-15 years?
To be effective, HR Departments need to work with the business leaders to plan ahead for change. For some industries, such as hospitality, core functions will remain but for others, there are likely to be increasingly flexible working patterns and management issues surrounding remote working. Employment legislation will continue to change and develop.
5. What are some of your favourite websites for HR news?
I use daily google alerts for a wide variety of news.
6. What does your company specialize in?
Parallel HR Ltd is an independent HR Consultant based in Hertfordshire. We help smaller companies across Herts in all areas of HR and employment issues. Our specialist area is the Hospitality sector.
Healther Saunders; ECITB Product Dev. ManagerBook a Demo