In order for businesses to remain relevant, functional and productive, they should consider adopting continuous improvement strategies. In this way managers and business owners are able to monitor and measure employee performance and overall productivity. This information serves as a foundation for making improvements and enjoying continued success.
Training employees to function in various positions ensures a continually flowing workplace and smoother operations. Having well-trained employees enables each member of the workforce to cover additional functions or positions should another employee become ill, go on vacation or require down time for any reason. By being prepared for such circumstances, companies prevent a slowdown in production. These training sessions might occur one or two days each month until employees become familiar with their newly assigned tasks.
Time Study Evaluations
By hiring a qualified researcher to observe and record the times of various company functions, the data retrieved establishes a foundation for typical standards while bringing areas that may need improvement to the forefront. Any recommended changes then save the company money while offering higher degrees of efficiency.
Having customer and supplier surveys as part of continuous improvement strategies help gauge the success of the company's efforts. The questions on the surveys should evolve around overall satisfaction, changes that might improve products or services along with changes that might improve the relationship between the client or vendor with the company. Data obtained from the surveys provides insight as to how the businesses appear to others while offering enlightenment for improvement needs.
Think Tank Discussions
Companies that take the time to bring employees, supervisors or managers together to discuss current or foreseeable problems provide the chance to formulate methods of improvement. Start out each meeting with topics which need to be addressed. Allow each member to suggest possible solutions. Examine, analyze and discuss each recommendation in terms of cost and feasibility. By scheduling annual or bi-annual meetings, business owners gain better insight as to how to ensure that the company remains successful in addition to planning ways for future growth.
Continuous improvement strategies benefit everyone involved with the company, the company itself, employees, auxiliary affiliates and the clients. By making the time to acquire the necessary input and implement changes, the quality of products and services rendered improve. The opportunity also gives your company a better advantage when trying to compete in the current market along with being prepared for future challenges.
Heather Saunders; ECITB Product Dev. Platform ManagerBook a Demo