“The most dangerous kind of waste is the waste we do not recognize.” – Shigeo Shingo (Toyota)
This reminds me that I (Duncan) really need to read 'The Toyota Way' which sits neglected on the top row of my book shelf. That's my 'to read' shelf and it has an increasingly deep layer of dust on it since I am very much a Kindle reader now.
Healther Saunders; ECITB Product Dev. ManagerBook a Demo