Last updated: (3 July, 2018)

Vetter IMS Ltd. (“Vetter”, “we”, “our”, “us”) use cookies on the site {http://www.getvetter.com} (“Service”). By using the Service, you consent to the use of cookies.

Our Cookie Policy explains what cookies are, how we use cookies on the Service, your choices regarding cookies and further information about cookies.

What are Cookies and how are they used?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “session” or “persistent” cookies.

Session Cookies are temporary cookies that are not stored on your computer or mobile device. They are created temporarily in your browser's subfolder while you are visiting a website and they are not stored on your computer or mobile device. A session cookie is also used to remember your language preference when viewing the site. These session cookies are erased when you close your browser, or after 20 minutes of inactivity therefore once you leave the site, the session cookie is deleted.

Persistent cookies are those placed on your computer or mobile device for a pre-determined length of time when you visit this site and they remain in your browser's subfolder and are activated again once you visit the website that created that particular cookie. A persistent cookie remains in the browser's subfolder for the duration period set within the cookie's file.

Cookies can help a website to arrange content to match your preferred interests more quickly but cannot be used by themselves to identify you.

How is Vetter using cookies

When you use and access our Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to ensure that content from Vetter is presented in the most effective manner for you and your computer and to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.

We use both session and persistent cookies on the Service but we use different types of cookies to run the Service:

  • Strictly Necessary Cookies – These cookies are essential for the operation of our website. They enable you to navigate the website and use all the features. They are used to manage and identify you as unique to other users currently viewing the website and enable you to login in to secure areas.
  • Functionality Cookies - These cookies collect information such as your User ID, location, language preference and other settings to provide more personal features.
  • Performance Cookies – These cookies collect statistical data about the website visit such as which web pages are most popular and broken webpages. These cookies do not collect personally identifiable information and are aggregated to collect information about the website’s performance.

Third-party cookies

In additional to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service. In such case, an embedded advertising material which is served from a third-party site could store a cookie for that third-party site, containing information fed to it from the containing site - such information might include the name of the site, particular products being viewed, pages visited, etc.

Please find below relevant details in relation with third-party cookies being used on our Site

Cookie Type Cookie Name Purpose Expires More info / opt-out
Essential website cookie Vetter These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas. After 2 weeks Contact support@getvetter.com  to opt out.
Third Party Facebook The Facebook pixel is an analytics tool that allows advertisers to measure the effectiveness of advertising by understanding the actions people take on a website. Advertisers can use pixel data to make sure ads are being shown to the right people, build advertising audiences and unlock additional Facebook advertising tools Session - 2 years Facebook cookies are 3rd party cookies used to track website goal conversions and create (anonymised) lists of people that visited our website. If you wish to disable Facebook cookies on your browser, please visit http://www.aboutads.info/choices/.
Third Party Google Analytics This data is used to analyse how frequently people visit the site, how the website is found and which pages are most frequently viewed. These cookies don't collect information that identifies a visitor. This information is combined with data from thousands of other users to create an overall view of website use, and is never identified individually or personally. These cookies are only used to identify ways to improve the website. Up to 2 years. To opt out of being tracked by Google Analytics across all websites please visit: https://tools.google.com/dlpage/gaoptout.
Third Party Intercom This cookie are needed to provide functionality of direct customer support via live chat. 9 months https://www.intercom.com/terms-and-policies#cookie-policy
Third Party Drip Used for sign-up prompt purposes when visitors browse marketing page. 2 years Information about Drip can be found here: https://www.drip.com/privacy
Third Party AddThis / Cearspring AddThis is a social sharing tool that appears on a lot of websites. It is owned and operated by Clearspring Technologies. AddThis collects personal information in the form of an email address when you request the service to share via email. AddThis uses the email address provided, but it is not stored. The person with whom you share the site will see your email address but otherwise it is not shared with third parties and not merged with any non-personal information. Advertisement It also collects non-personal information in the form of web analytics, which they share in aggregated form. This information is stored for between 0 and 14 days depending on how often cookies are flushed from the browser. AddThis has an opt-out option , which drops a cookie so you would have to disable cookie blockers and not delete your cookies to permanently have this option enabled.
Third Party Segment These are the cookies used by Segment for analytics Up to 1 year https://segment.com/docs/legal/privacy/
Third Party SumoMe Used for sign-up prompt purposes when visitors browse marketing page. Cookie duration:
__smToken - 1 Year
__smUser - 1 Year
__smVID - 1 Month
Information about SumoMe can be found here: https://appsumo.com/privacy/
Third Party NewRelic This cookie is used to monitor system availability, stability and error reporting Cookies are deleted when the browser closes. Information about cookies used by NewRelic can be found under the link: New Relic cookies.

This website uses Google AdWords & Facebook Remarketing Tags

This website uses Google AdWords & Facebook remarketing service to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or somewhere on Facebook. Third-party vendors, including Google & Facebook, use cookies to serve ads based on someone’s past visits to the Vetter website. Of course, any data collected will be used in accordance with our own privacy policy, as well as Google & Facebook privacy policies.

You can opt-out of remarketing by visiting the links below:

For Google: https://support.google.com/ads/answer/2662922?hl=en
For Facebook: https://www.facebook.com/ads/website_custom_audiences/

What are your options regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please check our instructions on how to disable cookies on your chosen browser as per below:

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, such as you will not be able to store your preferences and our Service might not display properly.

Key tips for safe and responsible cookie-based Web browsing

Due to their flexibility and the fact that our service uses cookies by default, cookies are almost unavoidable. Disabling cookies will lock a user out of many of the most widely-used sites on the Internet like Youtube, Gmail, Yahoo mail, and others. Even search settings require cookies for language settings. Here are some tips you can use to ensure worry-free cookie-based browsing:

  • Customize your browser's cookie settings to reflect your comfort level with cookie security or use our guide to delete cookies.
  • If you are very comfortable with cookies and you are the only person using your computer, you may want to set long expiration time frames for storing your personal access information and browsing history.
  • If you share access on your computer, you may want to set your browser to clear private browsing data every time you close your browser. While not as secure as rejecting cookies outright, this option lets you access cookie-based websites while deleting any sensitive information after your browsing session.
  • Make sure your browser is updated and if you haven't already, set your browser to update automatically. This eliminates security vulnerabilities caused by outdated browsers. Many cookie-based exploits are based on exploiting older browsers' security shortcomings.

Where can you find more information about cookies

You can learn more about cookies and the following third-party websites:

Organizations around the world gathering and implementing Ideas, week after week....

"We wanted something easy to run and Vetter fits the bill"

Healther Saunders; ECITB Product Dev. Manager

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