We built Vetter to make it easy to gather and contribute ideas with your company, team, or organization. Your privacy and security is our top priority. You can choose what to say and share with your members in Vetter, but we want you to know that no one outside of your team will be able to access that private and sensitive information.
Vetter IMS Corp. ("Vetter") owns and runs www.getvetter.com (the "Website"), through which it offers various services and software (the Website, services and software are referred to as the "Services").
When you register for Vetter we may ask for information such as your name, company name, email address, credit card information. Vetter uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.
When you provide contact information for other people through our Website you will need to submit that individual's personal email address. You must obtain the consent of other individuals prior to providing us with their personal information, as any access to view or modify their information will be available only through your account.
The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested and if we disclose your personal information, we also require that those third parties we disclose it with to comply with adequate privacy, confidentiality and security standards), when we have your permission like applicable consent, or under the following circumstances:
We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
IP addresses are tied to personally identifiable information to identify the country of origin of the user. This information is used to facilitate the use of the service and our multi-lingual options.
Under GDPR you have the right to access personal information that Vetter processes about you.
You can request from us information about:
You may also request from us the following:
We only hold your accurate, complete and up-to-date personal information therefore we strongly encourage you to contact us for correcting our incomplete or inaccurate data about you.
You may request we action your rights by contacting us at Vetter IMS Ltd (Data Protection Team), Celbridge, Ireland or by emailing us at support at getvetter.com.
To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.
We regularly review all data supplied and obtained data so to delete which is not necessary or which is no longer needed.
Vetter does not sell, trade, or rent personal identification information to others. Vetter may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service. It may be necessary to share information in order to investigate, prevent, or take action regarding suspected or actual illegal activities, including without limitation, fraud, situations involving potential threats to the physical safety of any person, or as otherwise permitted or required by law.
By using Vetter to gather and manage your ideas, you consent to the storage of your data on the Vetter application.
The Vetter app and its data are hosted/stored securely by Amazon Web Service (AWS) based on a valid Data Processing Agreement. AWS continually manages risk and undergoes recurring assessments to ensure compliance with industry standards and in a relation with applicable laws and regulations - such as per GDPR where AWS processes personal data only on documented instructions and in a line with the agreed Data Processing Agreement. Amazon’s AWS infrastructure is housed in Amazon-controlled data centers throughout the world. Only those within Amazon who have a legitimate business need to have such information know the actual location of these data centers, and the data centers themselves are secured with a variety of physical controls to prevent unauthorized access. More information can be found at the AWS Security and Privacy Center: https://aws.amazon.com/security/
Access to Customer Data (such as Ideas, Challenges, Comments) is primarily by encrypted passwords which the Customer alone controls. The Hosted Service Provider is not provided with access to Customer Data.
Databases containing Customer Data are maintained by Vetter's technical support staff who have contractually undertaken to keep the Customer Data confidential and who are trained to follow documented procedures for the protection of Customer Data privacy. Vetter's technical support staff may access Customer Data using Vetter controlled and documented circumstances which include customer technical support requests, return of Customer Data upon termination of service, or as ordered by a Court of competent jurisdiction.
Customer Data remains the property and responsibility of the Customer. Upon termination of service, Vetter will return the Customer Data to the Customer at no charge. Data collected through Vetter accounts is owned solely by the customer/owner of that account.
We shall only retain your accurate, complete and up to date information as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We are a global company and we process information in many countries therefore your personal information may be transferred to our third party providers located around the world. We will take steps to ensure the necessary level of protection for these transfers and in compliance with applicable laws and regulations.
Vetter adopted appropriate technical and organisational processing practices - which are being regularly reviewed - including staff training and awareness to protect our users' information and prevent unauthorized access, alteration, disclosure or destruction of your personal information which is located on our secure servers and appropriately encrypted.
Our Services are not intended for use by children under the age of 13. Vetter does not knowingly collect personal information from children. If you believe that your child or any child is using our Service, please contact us.
Vetter may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address on your Vetter account or by placing a prominent notice on our site.
Heather Saunders; ECITB Product Dev. Platform ManagerBook a Demo