Vetter is an ideas-focused, cost-effective alternative to SuggestionOx.
What is SuggestionOx?
SuggestionOx is a customer feedback platform that enables businesses to collect, manage, and analyze customer feedback. It allows customers to quickly and easily provide feedback on products, services, and experiences. The platform allows companies to group and classify customer feedback, monitor customer sentiment, and identify opportunities for improvement. SuggestionOx also provides customizable reports and visualizations to help businesses identify trends and prioritize customer feedback.
1. Fast DIY Setup: SuggestionOx offers an easy setup process to quickly get your feedback platform up and running.
2. Customizable Forms: You can customize forms to collect feedback from your customers, including custom fields and questions.
3. Feedback Moderation: Manage feedback with moderation tools and filters to ensure only the most relevant feedback is collected.
4. Reporting and Analytics: Track customer feedback over time with reporting and analytics tools to gain insights into customer sentiment.
5. Integration: SuggestionOx integrates with popular customer service and support platforms, such as Salesforce, Zendesk, and more.
6. Security: SuggestionOx offers secure cloud hosting with Enterprise-grade encryption and multi-factor authentication. Sidenote - unlike Vetter, SuggestionOx does not offer EU-hosting.
Heather Saunders; ECITB Product Dev. Platform Manager
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