Engagement survey results = mgmt not listening to feedback!

by Patrick

If your employee engagement survey results say that management are not listening to staff and that management don’t want feedback from employees and that your boss doesn’t want to listen to your new ideas, then it is important to take a thoughtful and proactive approach to address the issue.

First and foremost, it is important to pinpoint the exact problem. Is it that management is not listening to staff, don’t want feedback, or don’t want to listen to new ideas? Knowing the exact issue can help you come up with a plan of action.

Second, it is important to communicate with the appropriate people. If your boss is the one not listening, it is important to be polite and respectful when communicating and presenting your ideas. It might be helpful to ask your boss questions and then listen and take note of their answers. This can help you understand their point of view and help you come up with solutions that will be beneficial to both parties.

Third, it is important to have a clear plan of action. You need to know what you want to accomplish by presenting your ideas and how you plan to get there. It is important to come up with a plan that is both realistic and achievable and to present it

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Heather Saunders; ECITB Product Dev. Platform Manager

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